Refund policy
Returns We accept returns within 30 days of delivery for unused, uninstalled items in their original packaging. Items must be in re-sellable condition to qualify for a refund.
Restocking Fee of 15% restocking fee applies to all non‑damaged returns. This fee reflects the return processing costs charged by our vendors.
Return Shipping Costs Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or you received the wrong product, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no cost to you.
Return Eligibility Requirements To be eligible for a return, items must be:
-
Unused and uninstalled
-
In original packaging with all components
-
Free of wear, marks, or signs of use
Items that do not meet these conditions may be denied or subject to additional fees.
How to Start a Return To begin a return, please contact us at sales@layeredlivingcollections.com with your order number and reason for return. We will provide return instructions and the correct return address for your order
If approved: Refund is issued to the original payment method. A 15% restocking fee is deducted for non‑damaged returns. Refund typically appears within 3–10 business days, depending on your bank.
If denied: The item may be returned to you at your expense.
Layered Living Collection
sales@layeredlivingcollections.com
520 E Avenida Pico, Unit 3490, San Clemente, CA 92674
949-492-6271